Our values

01 Connect & care

People working together are the essential driver of a sustainable future. We nurture teamwork, communities, partnerships and new ways of working. Even more, we provide people with all the tools and skills they need to collaborate effectively.

02 Pioneer to lead

Outperformance is something we actively seek. To deliver the most value in a changing sector, leadership means putting the customer at the centre of our continuous improvement and innovation efforts.

03 Passion for excellence

Through passion, innovation and adherence to the highest standards, we deliver the very best to our partners and customers. We raise the bar in everything we do and never settle for anything less than top-notch.

Working together

URSA's commitment to sustainability, and therefore the social, economic, and environmental pillars of sustainability, is strongly rooted in the company. We do not plan our activities without a clear and determined approach towards sustainable development. On one hand, all URSA regions work in the manufacture of materials that provide greater sustainability, energy efficiency and environmental protection to the buildings in which they are installed. Providing our services in a sustainable manner is also of utmost importance when working together with our partners, customers, installers, and specifiers. On the other hand, URSA continuously supports all those initiatives that encourage and work towards the consolidation of a sustainable building sector and the active renovation of buildings.

URSA´s focus on customer proximity

At URSA we constantly work to improve our glass mineral wool product offer. We focus on listening to our customers and partners to understand which services help them make day-to-day business easier and solve operational problems. We try to be very close to our partners to:

Be as responsive and flexible as possible.
Provide simple and helpful solutions.
Offer support in the ordering process.
Provide logistics services tailored to each order.
Discuss system solutions to make their work life easier.
Offer marketing and training services to help them better explain and sell to their partners.
Offer support for complex insulation situations.

We have received very positive feedback from independent studies regarding our services and customer centricity, and we continue to strive towards excellence.